DELIVERY POLICY

Canna Society LLC – Delivery & Shipping Policy

Canna Society LLC provides licensed, compliant cannabis delivery services within eligible regions of California. By placing an order or joining a membership, you agree to the delivery terms below.

1. Delivery Eligibility

Delivery is available only to California addresses where cannabis delivery is permitted by law.
We cannot deliver to:

• Federal property

• Schools or childcare facilities

• Government buildings

• “Dry” or restricted jurisdictions

• PO Boxes

Your address must be verified prior to delivery.

2. Age & ID Requirements

All customers must be 21+ with a valid, unexpired government-issued ID.
The person placing the order must be the person receiving the delivery.
ID will be checked at the door.
Delivery cannot be completed without a proper ID.

3. Delivery Window

Members will receive their delivery on or around their selected date.
Delivery times may vary based on:

• Route availability

• Local regulations

• Weather or traffic

• Compliance holds

• High-demand periods

You will be notified by text or email when your delivery is on the way (where available).

4. Customer Presence Required

You must be physically present to accept delivery.
We cannot leave packages unattended or with neighbors.
If the customer is not present, the delivery will be marked as a failed attempt.

Failed deliveries may incur:

• A re-delivery fee, or

• A cancellation of the order for that cycle

Refunds are not guaranteed after a failed delivery.

5. Delivery Verification & Compliance

Our licensed partners may be required to:

• Verify ID

• Capture a signature

• Log delivery coordinates

• Record the transaction in real-time

These steps are legally required and cannot be skipped.

6. Product Availability

Your preference selections (flower, vapes, edibles, CBD, concentrates, pre-rolls, etc.) guide general category fulfillment.
Exact products, strains, brands, or potencies are not guaranteed and may change depending on stock and state requirements.

All products are sourced from state-licensed distributors and brands in compliance with California cannabis laws.

7. Delivery Fees

Membership pricing includes taxes and delivery unless otherwise stated.
Some regions may require additional regulatory or local delivery fees.
Any additional fees will be shown before checkout.

8. Order Changes & Cancellations

Orders cannot be changed once they enter compliance verification or preparation.
Delivery-day changes are not guaranteed.
Memberships must be canceled prior to renewal to avoid being included in the next delivery cycle.

9. Missed or Failed Deliveries

A delivery attempt may fail due to:

• Invalid or incorrect address

• Customer not present

• Expired/missing ID

• Restricted area

• Safety concerns

• Compliance-related issues

Failed deliveries may require re-scheduling or a re-delivery fee.
Refunds are not issued for failed deliveries once orders are packaged or in transit.

10. Questions or Support

For delivery assistance, contact us at:
📧 info@cannasocietyllc.com
Please include your name, order date, and delivery address for faster support.